How does RPA integration work?

Building an RPA solution, unfortunately, doesn’t fit the idea of a single house or multiple same houses either. RPA is a bit specific. Sometimes you have all the requirements in advance but still, there might be minor changes during the journey. As well the user interface of third-party applications might change. But usually, there are no big changes in the business processes we need to automate. And that’s the power of RPA too, remember? You don’t need to adjust the business process anyhow.

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External provider’s systems integration

Robotic Process Automation (RPA) is a technology used for any organization or company that is stuck with an old outdated application to manage their process or in case a high amount of integration is needed with external systems, portals, or applications running on someone’s PC.

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RPA Data mining

Value of Data mining

Why is RPA data mining so valuable to companies? It’s mostly used by
companies that are stuck using manual labor or even paying third parties for data mining and data reports. Data is the most valuable source that any company has. Automation of data mining, results in a more effective way to process the data mining, produces more relevant data and in turn provides more value and profit. The main way companies use RPA data mining is focused on mining data related to the job offers and job opportunities across the Internet, based on location, where the end client wants to gather the data. This ROBOT could be modified for different fields, where having a large data base is essential. Like
currency exchange, fly ticket comparison, accommodation comparison, best price of a specific product or service, etc.

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People prefer Customer Service via Chatbot

 

Source: campaignlive.com

This fact and the additional features available in chatbots make them one of the most effective customer service solutions.

First, they are accessible to customers 24 hours a day, 7 days a week, including holidays. For organizations, this means they can save money and keep only the essential amount of human reps on staff while also being able to laud their customer service accessibility. For customers, the ability to have their questions or concerns answered anytime, anywhere is a priceless feature: Continue reading People prefer Customer Service via Chatbot

Why to build cross-functional teams

“The Silo Mentality is a mindset present when certain departments or sectors do not wish to share information with others in the same company. This type of mentality will reduce efficiency in the overall operation, reduce morale and may contribute to the demise of a productive company culture”  (Business Dictionary definition) Continue reading Why to build cross-functional teams

AI – Let’s take a look on this modern buzzword

Several efforts in advanced AI concepts in past years have brought great innovations. Big data, autonomous vehicles or medical research are just some of the incredible applications of AI.

AI is in fact a wider concept. To understand some of them, you need to know three basic AI concepts – machine learning, deep learning, and neural networks. Continue reading AI – Let’s take a look on this modern buzzword

Highest priority is satisfying our customers…

Dilbert couldn’t have expressed it better (see the picture).

Your customers are keeping you in business and they should be your main priority. But satisfying them is not always an easy job, especially when technology overhauls you. So one of the questions is, how can you put your customer needs as the first priority again, without making it too hard for yourself to do so, to make it profitable for the organization without having to be so busy and potentially having a return on investment within a year? Continue reading Highest priority is satisfying our customers…

Automation challenges

When speaking to our clients, all of them deal with different automation challenges. But in the end, they can be categorized and grouped.

1. Implement the right solution

Companies are being approached on a daily basis by software vendors with great solutions that should solve all their business issues. It comes with many features out-of-box, great flexibility, and support. So what’s wrong? Continue reading Automation challenges

Vision & Strategy

meaning of these two terms is being interchanged frequently in the real world. We are always pleased when we can help our customers to understand how important it is to select right strategy to achieve goals outlined by their vision.

Let us describe our view a little bit more in detail. We would like to use an example from area that is really close to our hearts: Ocean Sailing. Continue reading Vision & Strategy