Dilbert couldn’t have expressed it better (see the picture).
Your customers are keeping you in business and they should be your main priority. But satisfying them is not always an easy job, especially when technology overhauls you. So one of the questions is, how can you put your customer needs as the first priority again, without making it too hard for yourself to do so, to make it profitable for the organization without having to be so busy and potentially having a return on investment within a year? Continue reading Highest priority is satisfying our customers…